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TERMS & CONDITIONS

CUSTOMER CARE & OVERVIEW

Just like EULAs, we know it’s tempting to skip these Terms of Service, but it’s important to establish what you can expect from us and what we expect from you.

 

WHAT YOU'LL GET FROM US:

World class customer service and results. We will make your order exactly the way that it comes through on the order form or in written updates should changes be made. We'll provide a visual representation of the order and any subsequent changes so that we're all facing the same direction before we hit go on the laser. We'll get your order started your direction on time (unless aggravating circumstances arise, and we'll make sure you know if they do) and packaged in a manner designed to get it to you the same it left us. We'll issue a fair response should calamity befall us and the carrier damages your sign.

WHAT WE NEED FROM YOU:

A through read of the descriptions for items you're purchasing as well as the FAQs and T&C. A definitive translation of the idea in your head into written form. Understanding that we cannot make infinite changes pro bono; as much as I'd like to be, I'm not your personal designer. To keep your cost down, we set our price points to reflect the initial customization and some wiggle room. More than one change erodes that narrow margin, which means we have to charge a design fee to offset that. You don't work for free - we don't either. If shipping damage happens, please be patient as we work through that process. There's steps we have to take to attempt to recover some of that loss and while we don't need to drag you with us on that entire journey, we do have to involve the customer minimally. Some of this is addressed in greater detail in the FAQs.

THE BORING BUT NO LESS IMPORTANT STUFF:

This website is operated by 360 Promotion. Throughout the site, the terms "we", "us" and "our" refer to 360 Promotion. 360 Promotion offers this site, including all information, items and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated on the site.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Any new items or features which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to change, update or replace any part of these Terms of Service by posting updates and/or changes to our site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination or refusal of Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the site or Service, use of the site or Service, or access to the site or Service or any contact on the site through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the site or Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our site may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (e.g., art) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this or any other website.

 

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the course of service(s) that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information herein, in offsite communication (email, etc.) or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information on the site or in the course of service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the site or during the course of service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the site or of any related site, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the site or any related website, other websites, or the Internet. We reserve the right to terminate your use of the site and/or service(s) or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATIONS OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 360 Promotion, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

 

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless 360 Promotion and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Washington.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@360promotion.us.

Collection Consent

Any future privacy policy changes will be posted on this page to keep you aware of the information we collect, how we use it, and under what circumstances we disclose it.

Comments/Concerns

If you have questions or comments about our privacy policy, please feel free to contact us by e-mail or by regular mail at: 360 Promotion. 1612 W Fern Dr, Moses Lake WA 98837

​PRIVACY & SAFETY​

This privacy policy defines how 360 Promotion (and its affiliates, as defined below) uses and protects any information that you give us when you use this website. 360 Promotion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 360 Promotion may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Your Personal Information

We do not collect for retention any personal information when you visit our site unless you make an order, complete a contact form, or are an existing customer.

Our order and contact forms request your name (and/or business name), phone number, e-mail address, and other potential Personal Identifiable Data (PID). This data is collected so that we may complete your order and/or respond to your inquiries.

We will not disclose your personal information to any person or business who is not an employee or agent of 360 Promotion. We may use your personal information to contact you as needed for business purposes, including but not limited to, soliciting feedback about our website, products, and services. We may also contact you to provide customer support, announce new services, or with requests for general information. We honor all requests for removal from any of our e-mail lists.

We may share broad demographic or other information about our members with partner companies while withholding your PID. We do not share, sell, rent or barter any PID to any third party without your permission.

How We May Use Your Information:

With your consent (where required by applicable law), we may use the information we collect for the following purposes:

  • To send you emails or text messages about the products and services, competitions, offers, promotions or special events we believe may interest you;

  • To send you emails or text messages about the products and services of our business partners;

  • Use cookies and similar technologies;

  • We may use the information we collect about you in other ways, which we will tell you about at the time we collect it and for which we will seek your consent if required by law.

Marketing Communications

If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you or you can also contact us by using the contact details provided using the “Contact Us” section. You can opt out of email, SMS text message marketing, and push notification marketing at any time.

If you do opt out of receiving marketing communications from us, we may still send communications to you about your transactions, as well as any accounts you have with us. Opting out of one form of communication does not mean you’ve opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them. Additionally, opting out of one of our websites does not automatically opt you out of all of our websites' marketing communications you have previously opted into.

Demographic Information

We may use user information, including PID, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you.

Newsletters and Product Notification Opt In/Out

We may periodically send newsletters and/or new product updates and notifications. Visitors to our site may choose to receive these e-mails. Customers receiving e-mails can opt out in order to prevent receiving future e-mails of this nature. This option is provided at the bottom of every e-mail. We respect your right to decline and have made the process of opting out as easy as possible. Opting out of the newsletters does not remove you from our contact database and you may still receive invoices or emergency website notifications via e-mail.

How We Use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Limitations of this Privacy Policy

360 Promotion takes all reasonable care to protect your information; however, there can be exceptions to this policy whereby we are required to release information about you. Some possible reasons for exception to this policy include but are not limited to, government and court order requests. In the event such a situation arises, you authorize 360 Promotion to disclose any content or information about you to law enforcement or other government officials as 360 Promotion deems necessary or appropriate.

Outside Source Content and Material

360 Promotion is not responsible for the privacy practices or the content of websites which we may provide links to.

Changes To This Policy

Any future privacy policy changes will be posted on this page to keep you aware of the information we collect, how we use it, and under what circumstances we disclose it.

Collection Consent

By using our website, you consent to 360 Promotion collecting and using this information.

PAYMENT METHODS​

​- Credit / Debit Cards
- Venmo/CashApp

- Alt currency

- Cash and precious metals

- Barter (seriously, we can do this, but don't come at us with your 22 year old washer/dryer set looking for a trade)

- Frankincense (no myrrh, please - we find it morbid and a bit redundant)

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